Why Third-Party Fire Protection Contractors Choose Bayside Fire Protection in the Bay Area
TL;DR: National fire extinguisher providers and alarm system companies subcontract Bayside Fire Protection for fire extinguisher service in the Bay Area. A contractor sends me the work, I schedule with the property manager and service the extinguishers, and I reach out ahead of each annual inspection and six-year teardown so accounts stay compliant. I invoice the contractor, who then bills the customer. For bank server rooms and ATM rooms, I recommend a clean agent Halotron extinguisher.
My business is frequently contracted by third-party companies, and the model looks a little different depending on who is sourcing the need.
Types of Companies That Subcontract Fire Extinguisher Service
Many different types of companies work as third-party contractors or leverage subcontractors for fire extinguisher service. Some provide national service to multi-location retail and banking operations, leveraging a network of subcontractors to perform the work regionally. Others, such as alarm system companies that may have a footprint in California, hire a fire extinguisher specialist certified by the California State Fire Marshal to handle work outside their primary core business, which is alarm systems.
Third-Party Fire Protection Contractors
A national third-party fire extinguisher provider holds corporate accounts throughout the entire country. To service each individual location, the provider reaches out to local fire protection companies in each area and hires them as subcontractors.
The provider works this way because it does not have a workforce that could cover the whole country. Hiring smaller fire protection companies lets the provider secure large contracts, and the arrangement helps smaller extinguisher companies expand their finances and reach.
Large businesses with locations across multiple geographies contact a national provider rather than managing separate vendors for different properties or regions. The provider becomes a single point of contact that keeps the business compliant with local, state, and federal safety codes. A grocery chain with stores all throughout the country, for example, has the provider coordinate service using local affiliate partners, and Bayside is considered a subcontractor in that arrangement. Whatever issues a store has, the store reports them to the provider. The provider makes a work order and sends it to me, and then I go out and handle the situation, or at least let the provider know what needs to be done at each store.
Alarm System Companies
A full-service commercial fire protection contractor here in the Bay Area handles fire alarm systems, setup, and maintenance, with its own people who come out to do the alarms under the contractor’s name. When the contractor has a large job that requires all of the fire alarms, it subcontracts me to do the extinguishers. The arrangement keeps everything in-house, so the contractor’s customer does not have to reach out to multiple extinguisher and fire protection companies. The contractor also contracts with another company for the sprinklers.
Alarm system companies usually pursue apartment complexes and commercial buildings, such as a medical building, rather than retail. Working on these buildings is how I reach the property manager and service the entire building.
Some alarm system companies go out of their way to win larger portfolios. Take a company that owns well over 20 apartment complexes throughout California. The alarm company will try to win those accounts and have me service the ones here in the Bay Area. Then the alarm company will look for someone else, maybe down in Southern California, who can handle the rest. That work covers only the extinguishers.
What It Looks Like When a Contractor Works With Bayside Fire Protection
Working with Bayside is twofold. First, a contractor such as Delta Fire and Security or Reiter Fire contacts me by email or call about a building, a manager, or a company that needs its extinguishers serviced, and asks when I have a good time to get out to a certain area. I give the contractor my schedule, the contractor reaches out to the manager to confirm which days work, and we set a time. Then I go out and service the extinguishers.
Second, once I have serviced an account for the first year, I know its schedule for annual checkups and the six-year teardown. When the next year comes around, I reach out to the contractor to say the service is coming up that month, and then the contractor lets me know. I contact the contractor in advance so that the accounts stay compliant. Administrative changes happen, and an account manager may go on leave, for example, so I do not want anything to be dropped. I usually reach out at the start of the month in which the inspection is due. Contractors definitely appreciate the outreach, and I act as a real partner for them because my primary concern is fire safety and protection.
Whenever I visit these properties, I meet with the manager, the property manager, or the maintenance operations manager and coordinate with them. Sometimes I let them know in advance what they will need for the following year. For example, I might point out a broken cabinet or broken glass that needs to be taken care of, tell them half of their extinguishers will need to be recharged or replaced next year, or let them know that in two years all of the extinguishers will probably need to be swapped out. With advance notice, they can plan for the work before my next visit.
For billing, I send an invoice to the contractor, who then bills the customer. I invoice the contractor for all of the fire protection work I do, including extinguisher servicing, cabinet replacement, cabinet installation, and emergency exit signs. I always operate as a subcontractor.
Servicing Different Types of Businesses
I service a lot of good corporate accounts across several different industries, each with different needs. A clothing retailer is traditionally found in large malls, while a grocery store tends to be in a strip mall or a standalone building. A bookstore could be in a mall, in a standalone building, or in a multi-business, multi-commercial property, and like a clothing retailer, a bookstore is still retail. Then there are banks.
Banks, Server Rooms, and ATM Rooms
Servicing a bank, a clothing store in a mall, and a large bookstore is technically the same work. Where a bank stands apart is its server rooms and ATM rooms, which call for special chemicals and different extinguisher types. Most retail spaces contain cloth, paper, and boxes, so a normal ABC extinguisher covers them.
Once I reach the ATM room or the server room at a bank, I make it a point to inform my clients that they need to have a Halon or Halotron extinguisher in case of a fire. A chemical film over servers would ruin them, along with the complex electronics inside an ATM machine, and ATM rooms need to keep functioning correctly. For these rooms, I recommend the clean agent Halotron fire extinguisher.